Shipping policy
Shipping Policy
Same-Day Express Shipping — Australia & New Zealand
We offer free Express Post shipping on all orders placed before 10:00 AM AEST/ACST (local time), Monday to Saturday.
- Orders placed before 10:00 AM Monday–Saturday will be dispatched same day via Express Post.
- Orders placed after 10:00 AM, or on a Sunday or public holiday, will be dispatched the next business day.
Express Post delivery timeframes are estimated by Australia Post and may vary by destination. Once your order has been dispatched, you'll receive a tracking number so you can follow your parcel's journey.
New Zealand Orders
We ship to New Zealand via Express Post International. The same dispatch cut-off times apply (before 10:00 AM AEST/ACST, Monday–Saturday). Delivery timeframes to New Zealand are typically 3–6 business days once dispatched, and may be subject to customs processing delays outside our control.
Order Processing
Orders are processed on business days only. We do not dispatch on Sundays or Australian public holidays. If you place an order on a public holiday, it will be processed on the next available business day.
Tracking
All orders include tracking. You'll receive a confirmation email with your tracking details once your order has been dispatched.
Shipping Locations
We currently ship to Australia and New Zealand. We're working hard to bring Brolly to more countries as soon as possible — stay tuned!
Questions?
If you have any questions about your order or delivery, please contact us.